How Santee Appliance Repairs began
Santee Appliance Repairs was established in Sheffield in 2012. Our founder, Marcus Webb, had spent several years working for a large national repair network and kept encountering the same frustrations — customers being told appliances were beyond repair when they weren't, vague pricing, and engineers rushing through visits without proper explanation.
Marcus set up Santee with a different approach: be honest about what's wrong, be clear about what it costs, and don't recommend a repair that isn't worth it. That straightforward philosophy has stayed with us as the business has grown.
Today we have three engineers working across Sheffield and South Yorkshire. We repair washing machines, fridges, freezers, ovens, cookers, and dishwashers, and we still operate with the same approach Marcus started with.
